Last modified: 20th Dec,2024
*NOTE: The following terms and conditions shall apply to this website owned by ANCORAA RESOLUTION PVT. LTD (“Company ”or “we”) Please read the statement carefully. If the user/visitor (“You”) do not wish to be bound by the terms and conditions mentioned herein, kindly refrain from accessing website www.ancoraa.comor the Rezolution Engine® platform on the www.ancoraa.com (herein after collectively referred to as “Website”).Access to this Website shall be deemed to be an acceptance of these terms and conditions. By using the Website. You accept and agree to be bound by these terms and conditions as applied to Your use of the Website and You are deemed to have read and understood all of its contents and implications. Your continued use of the Website and/or the services made available on or through the Website after any changes to the terms and conditions are posted will be considered acceptance of those changes.
1. Context and Grant of Access:
1.1 The terms and conditions (the “Terms and Conditions”) govern Your use of this Website and any content made available from or through this Website. The Company and its affiliates, directors, officers, employees and agents (collectively referred to as the “Company”) may change the Terms and Conditions from time to time, at any time with or without notice to You, by posting such changes on the Website.
1.2 When/ While using the Website in whatsoever manner, the You shall also be subject to the Company’s Privacy Policy and such other additional guidelines, policies or rules formulated in accordance with the laws prevalent in India, applicable to specific services and features, which may be posted by the Company from time to time (collectively, the “Guidelines”). All of these Guidelines are part of the Terms and Conditions and are hereby incorporated by reference.
2. Intellectual Property Notice:
2.1 You are not permitted to directly or indirectly alter, reverse engineer, modify, or create any derivative works of the Website, or any other Intellectual Property held by the Company in any case.
2.2 You shall not, directly or indirectly, attempt to discover or expose the source code underlying any Intellectual Property held by the Company.
2.3 You shall not directly or indirectly, and shall ensure that You do not:
a) hack, deface or otherwise misuse the Website or attempt to gain unauthorized access to other parts of the Website or the technology used to create it.
b) modify or copy any of the Company’s Intellectual Property.
c) attempt to decompile or reverse engineer any software contained on the Website.
d) remove any copyright or other proprietary notations or any legal notices from the Website.
e) attempt to access the source code of the software underlying the Website.
f) copy, archive, store, reproduce, rearrange, modify, adapt, download, upload, create derivate works from, display, perform, publish, distribute, redistribute or disseminate any of the Company’s Intellectual Property.
g) access the Website to build a product using similar ideas, features, functions, interface or graphics.
h) attempt to gain unauthorized access to the Company’s computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Website.
i) develop, invoke, or utilize any code to disrupt, diminish the quality of, interfere with the performance of, or impair the functionality of the Website.
j) authorize or encourage or permit any third party to use the Website to facilitate any of the foregoing prohibited conduct.
2.4 The Company’s trademarks, logos, images, service marks, trade names (collectively the “Trademarks”) and other distinctive branding features displayed on the Website or on content available through the Website are Trademarks of the Company and shall not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by the Company that appear on the Website or on or through the Website’s services, if any, are the property of their respective owners. Your misuse of the Trademarks displayed on the Website or on or through any of the Website’s services is strictly prohibited.
2.5 As between the You and the Company, the Company owns, solely and exclusively, all rights, title and interest in and to the Website, all the content, code, data and materials thereon, the look and feel, design and organization of the Website, and the compilation of the content, code, data and materials on the Website, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights and other intellectual property and proprietary rights therein, excluding third party content. Your use of the Website does not grant to You ownership of any content, code, data or materials You may access on or through the Website.
2.6 Any commercial or promotional distribution, publishing or exploitation of the Website, or any content, code, data or materials on the Website, is strictly prohibited unless You have received the express prior written permission from authorized personnel of the Company or the otherwise applicable rights holder. Other than as expressly allowed herein, You shall not download, post, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or otherwise exploit any content, code, data or materials on or available through the Website. You further agree that You shall not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the content, code, data, or other materials on or available through the Website, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary rights notices. You acknowledge that You do not acquire any ownership rights by downloading any copyrighted material from or through the Website. If You make other use of the Website, or the content, code, data or materials there on or available through the Website, except as otherwise provided above, You may be likely to violate copyright and other laws of India, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use.
2.7 Any rights not expressly granted herein, are reserved to the Company. You agree to abide by all copyright notices, information, or restrictions contained in any part of the Website. You must not alter, delete, or conceal any copyright, trademark, patent, or other notices contained on the Website.
3. Acceptable and Permitted Use:
3.1 Subject to Conditions under clause 2.6, You may view pages from our Website in a web browser; download pages or any media content from our Website for caching in a web browser; and print pages from our Website.
3.2 Unless You own or control the relevant rights in the material, You must not:
a) sell, rent or sub-license material from our Website;
b) exploit material from the Website for a commercial purpose; or
c) re-distribute material from the Website for making any unauthorized profit.
3.3 The Company reserves the right to restrict access to areas of the Website, or indeed the whole Website, at our discretion; You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the Website.
3.4 Subject to other provisions of this Terms and Conditions, You shall not be permitted to:
a) use the Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability or accessibility of the Website;
b) use the Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
c) use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of or is linked to any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
d) conduct any systematic or automated data collection activities including without limitation scraping, data mining, data extraction and data harvesting on or in relation to our Website without our express written consent;
e) access or otherwise interact with the Website using any robot, spider or other automated means except for the purpose of social networking;
f) unlawful use of data collected from the Website for any direct marketing activity including without limitation email marketing, SMS marketing, telemarketing and direct mailing.
4. Representations and Warranties:
4.1 You represent and warrant to the Company that it is fully able and competent to enter into the terms, conditions, obligations, representations and warranties set forth.
4.2 You represent and warrant to the Company that You shall comply with all applicable local, state, national and international laws, rules, and regulations in connection with Your use of the Website.
4.3 All other representations and warranties, whether express or implied, are explicitly disclaimed by You and the Company hereto.
4.4 You warrant and agree that, while using the Website and the various services and features offered on or through the Website, You shall not:
a) impersonate any person or entity or misrepresent Your affiliation with any other person or entity.
b) insert Your own or a third party’s advertising, branding or other promotional content into any of the Website’s content, materials or services, or use, redistribute, republish or exploit such content or service for any further commercial or promotional purposes.
c) attempt to gain unauthorized access to other computer systems through the Website inconsonance with Clause 3.4 of this terms and conditions.
5. Linking to third party Websites:
5.1 You may be able to link from the Website to third party websites and third party websites may link to the Websites (“Linked Sites”). You acknowledge and agree that Company has no responsibility whatsoever for the information, content, products, services, advertising, code or other materials which may or may not be provided by or through Linked Sites, even if they are owned or run by its affiliates.
5.2 Unless otherwise expressly provided, Links to Linked Sites do not constitute an endorsement or sponsorship by Company of such Websites or the information, content, products, services, advertising, code or other materials presented on or through such Websites.
5.3 The Company reserves all of our rights under the law to insist that any link to the Website be discontinued, and to revoke Your right to link to the Website from any other website at any time upon written notice to the You.
6. Commercial transactions on the Website:
6.1 The Company may allow You to access or process any commercial transaction on the Website by way of purchase or subscription of any certain products.
6.2 Certain products that You purchase and/or download on or through the Website may be subject to additional terms and conditions presented to You at the time of such purchase or download.
6.3 The Website uses third party payment gateways to process payments made on the Website. We will provide You with a confirmation of having received payment against a membership account, only once we receive such confirmation from the concerned third-party payment gateway service providers. The third-party payment gateway service providers may require certain financial information including Your credit card / debit card / mobile number / other banking information.
6.4 Other than providing a confirmation upon receipt of payment against a membership account, we disclaims all liabilities in relation to Your payment processing by such third-party payment gateway service provider and the collection and processing of any Personal Data provided by You to such third-party payment gateway service provider.
6.5 While using such third-party payment gateways to make payments to the Website, You will be required to accept the terms of use and privacy policies of such third-party payment gateway service providers. We request You to please make yourself familiar with the terms of use and privacy policies of the respective third-party payment gateway service provider before using such service. You hereby agree and acknowledge that We shall not be liable and in no way, be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to online fraud. In case of any issues or complaints with respect to the processing of Your payments on the website, You can file / lodge any complaint with the concerned third-party payment gateways directly for redressal.
6.6 Refund and Cancellation Policy
We understand that circumstances may arise where you may need to request a refund or cancel a service. Below are the terms governing refunds and cancellations for the Watchlist services offered through Rezolution Engine® platform:
a. Eligibility for Refunds
b. Non-Refundable Services
c. Requesting a Refund
6.6.2 Cancellation Policy
a.Cancellation by the User:
b. Cancellation by the Company:
6.6.3 Chargebacks and Disputes
6.6.4 General Terms
7. Indemnification:
You agree to defend, indemnify and hold the Company and its affiliates’ directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including attorneys’/lawyer’s fees, arising in any way from Your use of the Website, Your placement or transmission of any message, content, information, software or other materials through the Website, or Your breach or violation of the law or of these Terms and Conditions. The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by You, and in such case, You agree to cooperate with the Company’s defence of such claim.
8. Disclaimer of Warranty:
The Company, its affiliates, and its respective officers, directors, employees, agents, suppliers, or licensors, make no warranties or representations about the content on this Website including but not limited to its accuracy, reliability, completeness, timeliness, or reliability. The Company shall not be subject to liability for truth, accuracy, or completeness of any information conveyed to You or for errors, mistakes or omissions therein or for any delays or interruptions of the data or information stream from whatever cause. You agree that You use the Website and the content at Your own risk.
The Company do not warrant that the Website will operate error free or that this Website, its server, or the content is free of computer viruses or similar contamination or destructive features. If Your use of the Website or the content results int he need for servicing or replacing equipment or data, the Company shall not be responsible for those costs.
The Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind. The Company hereby disclaim all warranties, including, but not limited to, the warranty of title, merchantability, non-infringement of third parties’ rights, and fitness for particular purpose.
The Company makes every effort and due care to avoid any non-compliance or mistakes or omissions as to legal requirements of Insolvency and Bankruptcy Board of India (IBBI) Regulations or other regulations. Any such non-compliance or mistake or omissions may be brought to the notice of the Company which shall be duly taken care of. Also, You are required to ensure compliance with all the legal requirements as per your assignment/case/matter while you use, navigate and further to any or all of the services provided by us through the Website. The Company shall not be liable for any non-compliance by You in this regard while using the website.
9. Limitation of Liability:
9.1 In neither event the Company shall, nor its directors, employees, agents, partners, vendors, suppliers be liable under contract, tort, strict liability, negligence, or any other legal or equitable theory with respect to:
a) Any lost profits, capital loss, opportunity loss whether present or future, data loss, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever;
b) Any bugs, viruses, trojan horses, or the like (regardless of the source of origination);
c) use of or the inability to use the Website or services;
d) the statements or conduct of any third party on the Website, including without limitation unauthorized access to or alteration of transmissions or data, malicious or criminal behaviour, or false or fraudulent transactions.
9.2 The Company shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond the Company’s reasonable control, including, without limitation, third party intervention, change in law or economic circumstances, mechanical, electronic, or communications failure or degradation or unforeseeable events in the future. In no event shall the aggregate liability of the Company, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of the Website exceed any compensation the You pay, if any, to the Company for access to or use of the Website.
10. Termination/Discontinuance of services/Website:
The Company may terminate, change, suspend or discontinue any aspect of the Website or the Website’s services at any time, at its sole discretion.
11.International Use
Although this Website and its services may be accessible worldwide, the Company makes no representation that services or this Website are appropriate or available for use in locations outside India. Those who choose to access this Website or use the services from other locations outside India should do so at their own initiative and are responsible for compliance with local laws. Any offer for any service, and/or information made in connection with this Website or the Services is void, if such service is prohibited by the local laws.
12. Amendment:
The Company reserves the right, at its sole discretion, to change, modify, add or remove any portion of the Guidelines, in whole or in part, at any time. Changes in the Guidelines will be effective when posted. Your continued use of the Website and/or the services made available on or through the Website after any changes to the Guidelines are posted will be considered acceptance of those changes.
13. Disputes, Governing Laws and Venue:
13.1. The Company shall not be liable for disputes arising out of interactions between members / users. The Company reserves the right, but has no obligation, to become involved in any way with these disputes.
13.2. The terms shall be governed by the laws of India without regard to its conflict of law principles.
13.3. You agree to submit to the personal and exclusive jurisdiction of the courts of Mumbai/Thane, India for the purpose of litigating all such claims or disputes.
14. Contact Us:
For further details, clarifications or objections, you may reach us at: support@ancoraa.com
Or
By Post:
1412, 14th Floor, Real Tech Park, Sector 30 A, Vashi, Navi Mumbai, Pin-400703.
Registered Address:
1412, 14th Floor, Real Tech Park, Sector 30 A, Vashi, Navi Mumbai 400703.
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